Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,388

members

68

online now

1,951,869

discussions

Top

vew tv grid won't act as remote

ANSWERED
Contributor

vew tv grid won't act as remote

Can't change channel from my pc since  the new tv-listing grid was implemented.  i'm using ie8

Accepted Solution

Re: vew tv grid won't act as remote

it works now

View answer in context
Tags (1)
Silver Problem Solver

Re: vew tv grid won't act as remote

go here and click on manage cable boxes and devices, make sure tv control is enabled.

 

http://xfinitytv.comcast.net/mytv/settings

Official Employee

Re: vew tv grid won't act as remote


djlove0454 wrote:

Can't change channel from my pc since  the new tv-listing grid was implemented.  i'm using ie8


This is a known issue. I will update you when it is fixed.

 

Sorry for the inconvenience,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Contributor

Re: vew tv grid won't act as remote

It just started working before 1pm EDT.

Contributor

Re: vew tv grid won't act as remote

Well, darn.  It stopped working just before 2pm.  Al least it worked for 1 hour.

 

Contributor

Re: vew tv grid won't act as remote

it works now

Discussion stats
  • 5 replies
  • 810 views
  • 0 kudos
  • 4 in conversation