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very low audio with app

New Poster

very low audio with app

When I play back a download, the audio is extremely low. I am using the kindle fire hd. My volume is loud when watching movies from Amazon's store and while playing music. It is only low when using the xfinity player app.
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New Poster

Re: very low audio with app

I am having the same problem on my daughter's Android tablet and haven't found a solution yet.
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