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unbelievable bad customer service

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unbelievable bad customer service

I severly hate comcast at this point that new xfinity one is bull sh!!! i havent had a day go by where i wasnt looking at black screen, loading xfinity call comcast error message 300dku or something I am without a doubt seeking a new provider


Re: unbelievable bad customer service

Absolutely agree.  I've had Comcast only 2 weeks.  The screen pixelates.  Sound drops.  Program burps, jumps skips.  I called customer service and waded through the menus only to get cut off.  Then I called back.  The rep now keeps saying "hmmm" and says "My computer doesn't have your information.  I see your address.  Hmnm... Hmmm..."  I finally said, "Why do you keep saying hmmm."   He finally put me on hold, came back and said, "I don't know how to help you.  I need to transfer you."

This is by far the worst cable provider I have ever used.  No wonder I avoided them for a decade.  I'm about ready to enact the 30 day guarantee, get my money back and go to UVerse or satellite.


Wow.  Everything I've heard is true about how bad Comcast is. 

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