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tv schedule wrong channels and the next day's schedule

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tv schedule wrong channels and the next day's schedule

The tv schedule channels start at 103 instead of 3 and show the next day's shows.

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Official Employee

Re: tv schedule wrong channels and the next day's schedule


emmalulu wrote:

The tv schedule channels start at 103 instead of 3 and show the next day's shows.


Please tell us your zip code and service area so we can further assist you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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New Poster

Re: tv schedule wrong channels and the next day's schedule

98225

 

Bellingham. Washington

 

Thank you!

 

Kay Rich

Official Employee

Re: tv schedule wrong channels and the next day's schedule


emmalulu wrote:

98225

 

Bellingham. Washington

 

Thank you!

 

Kay Rich


I am sorry but I cannot duplicate this issue.

 

Please make sure that all of your filters are off.

 

If they are off, click the Change Location link on the TV Listings page and re-enter your zip code and select the Comcast Bellingham Digital service area.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Official Employee

Re: tv schedule wrong channels and the next day's schedule

Also, please make sure that your computer clock is set to the correct day. The website determines the current time from the computer's time settings.

 

Thanks,

 

- Dan




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