Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,771

members

63

online now

1,954,583

discussions

Top

tv listings

Regular Visitor

tv listings

for the last week I have not been able to get any tv listings on my home page on the internet. Just blank, no text at all!

Silver Problem Solver

Re: tv listings

are you sure your zip code is correct and have you restarted the computer?

Regular Visitor

Re: tv listings

I can't click on anything. Nothing happens. It was fine until a week ago.

Silver Problem Solver

Re: tv listings

so you cant restart your computer?  If you cannot click anything on your computer try hold down alt ctrl delete at the same time if this is a pc.  If you cannot do that press and hold the power button until your computer shuts off then press it again to power on and restart.

Regular Visitor

Re: tv listings

I can restart my computer. I can't click on anything on the tv listings page, even the change location or customize buttons. Nothing happens and the listings are not there.

Silver Problem Solver

Re: tv listings

have you tried a different browser, this is an issue with your computer or browser if you cant do anything on the page it sounds like the page is not loading correct.  have you tried going to tools and switching to compatibility mode?

Regular Visitor

Re: tv listings

I can get it using Chrome to get to my home page but not using internet explorer.  It was fine last week. Thanks

Discussion stats
  • 6 replies
  • 795 views
  • 0 kudos
  • 2 in conversation