Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,517

members

67

online now

1,952,592

discussions

Top

silverlight

Frequent Visitor

silverlight

This video cannot be played.

We notice you do not have DRM support enabled for Microsoft Silverlight  (Error 6003).

For instructions on how to fix your problem click below.

HELP

Tags (1)
Silver Problem Solver

Re: silverlight

when you follow the instructions by clicking below what happens?  the error is telling you what to do to fix it you did not post if you did it.

Frequent Visitor

Re: silverlight

It doesn't specify --

This video cannot be played.

We notice you do not have DRM support enabled for Microsoft Silverlight  (Error 6003).

For instructions on how to fix your problem click below.

HELP

 

how do I do that?

 

Thanks!

Silver Problem Solver

Re: silverlight

that link should have taken you here for assistance. A simple google search would show this.

 

http://customer.comcast.com/help-and-support/internet/troubleshoot-xfinity-tv-videos/

Frequent Visitor

Re: silverlight

I'll do it tomorrow.  Thanks!

Discussion stats
  • 4 replies
  • 648 views
  • 0 kudos
  • 2 in conversation