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shows and movies wont load on my dell pc.

New Poster

shows and movies wont load on my dell pc.

When I try to watch a show or movie on my pc it just keeps loading and never gets to the picture or sound. I do have the latest version of adobe flash and I have tried to reload the picture and the page, nothing seems to get it moving from the spinning "loading" icon. Youtube works fine for me, pandora works fine for me, it just seems to be xfinity shows & movies.

 

Thank you in advance for any help.

 

Will

New Poster

Re: shows and movies wont load on my dell pc.

I have the same problem as you do, and I'm sure many more Comcast customers do as well. I wrote in this nonsupport at 10;50am on 3/18/15. Still no answer from NONsupport. Need to take your $ elsewhere. Not doing anything good here. Read some of other people's problems and you'll find out Comcast blames you, the customer, for being at fault. NOT THEM. So don't look for help here!

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