Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,809,595

members

16

online now

1,954,991

discussions

Top

show "Damages" not functional on streampix devices (even PCs) - only on TV

ANSWERED
New Poster

show "Damages" not functional on streampix devices (even PCs) - only on TV

Comcast seems to be shutting down all access to the Glenn Close show "Damages".   Two days ago worked on PC, Mac, TV, via streampix - but not on IOS or android versions of the xfinityTV app. Now ONLY works on TV - seem to be deliberately removing this show.  Even links from the online TV section on website now take you to a broken link (worked earlier today).

 

Do they let us know when they are doing this?  This really impacts whether I want to keep wasting 5 bucks a month if even the old episodes available on Streampix get pulled without warning. What the heck is it good for then? How long will "Damages" be available in the "STREAMpix" section of the _TV's_ on demand? The only use of this streampix thing is to find old series or old seasons of series and get into them - now we can't even do that with confidence that you won't just remove a show without warning??!!!

Accepted Solution

Re: show "Damages" not functional on streampix devices (even PCs) - only on

Hi,

 

This issue is now resolved.

 

http://xfinitytv.comcast.net/watch/Damages/6408176172496624112/full-episodes#filter=online&episode=4926387973727166112

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

View answer in context
Tags (1)
Official Employee

Re: show "Damages" not functional on streampix devices (even PCs) - only on


schlichs_pa wrote:

Comcast seems to be shutting down all access to the Glenn Close show "Damages".   Two days ago worked on PC, Mac, TV, via streampix - but not on IOS or android versions of the xfinityTV app. Now ONLY works on TV - seem to be deliberately removing this show.  Even links from the online TV section on website now take you to a broken link (worked earlier today).

 

Do they let us know when they are doing this?  This really impacts whether I want to keep wasting 5 bucks a month if even the old episodes available on Streampix get pulled without warning. What the heck is it good for then? How long will "Damages" be available in the "STREAMpix" section of the _TV's_ on demand? The only use of this streampix thing is to find old series or old seasons of series and get into them - now we can't even do that with confidence that you won't just remove a show without warning??!!!


I am noticing that the Damages page no longer exists.

 

I have no idea why it is no longer available but I am working with the appropriate teams trying to find out why. 

 

Please hang tight as I find out more information. Once I learn more, I will update this thread.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Official Employee

Re: show "Damages" not functional on streampix devices (even PCs) - only on

Hi,

 

This issue is now resolved.

 

http://xfinitytv.comcast.net/watch/Damages/6408176172496624112/full-episodes#filter=online&episode=4...

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: show "Damages" not functional on streampix devices (even PCs) - only on

Can you please advise why seasons 1-3 are not on demand in tv shows of damages?
They were available tues but tonight only season 4 is available.
Help! I just got into this series!!!
Discussion stats
  • 3 replies
  • 1210 views
  • 0 kudos
  • 3 in conversation