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sending recordings to wrong DVR

Regular Contributor

sending recordings to wrong DVR

I currently have 2 DVRs in my house, but can only access one of them from XfinityTV. I have them named "Living Room" and "Kitchen." For some reason, if I try to set up a recording on either one, it always gets sent to my "Kitchen" DVR. Is this an easy fix?

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Official Employee

Re: sending recordings to wrong DVR


gweagraff wrote:

I currently have 2 DVRs in my house, but can only access one of them from XfinityTV. I have them named "Living Room" and "Kitchen." For some reason, if I try to set up a recording on either one, it always gets sent to my "Kitchen" DVR. Is this an easy fix?


When logged in to XfinityTV.com, look on the bottom right hand corner of the screen and you will see the name "Kitchen" (Your DVR). Click it and a list of your compatible boxes will pop up. Select Living Room and Living Room will be your default DVR until you change it again.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Regular Contributor

Re: sending recordings to wrong DVR

I have tried that before, and it still sends it to the Kitchen DVR. I can manually change it once I get into the recording settings, but I'd really like for it to record to the living room DVR automatically.

Official Employee

Re: sending recordings to wrong DVR


gweagraff wrote:

I have tried that before, and it still sends it to the Kitchen DVR. I can manually change it once I get into the recording settings, but I'd really like for it to record to the living room DVR automatically.


Go here and make sure that Living Room is set as your default DVR.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Regular Contributor

Re: sending recordings to wrong DVR

That's exactly what I did, and it keeps sending it to the Kitchen DVR.

Official Employee

Re: sending recordings to wrong DVR


gweagraff wrote:

That's exactly what I did, and it keeps sending it to the Kitchen DVR.


I am further going to look into this issue but I need to know one more thing:

 

Can you still record programs on your Living Room DVR through your TV?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Regular Contributor

Re: sending recordings to wrong DVR

Yes, I can.

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