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"Gold Rush" 'No longer available'?

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"Gold Rush" 'No longer available'?

Why is the 4th episode of "Gold Rush" labelled as the 5th?  More importantly, why does it say that it is no longer available when this is the first day when we should be able to watch it?

Accepted Solution

Re: "Gold Rush" 'No longer available'?

This video is now working.

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Official Employee

Re: "Gold Rush" 'No longer available'?


terryskinner139 wrote:

Why is the 4th episode of "Gold Rush" labelled as the 5th?  More importantly, why does it say that it is no longer available when this is the first day when we should be able to watch it?


Thank you for alerting us about this issue. Our team is working on it now and I will update this thread when it is resolved.

Sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Contributor

Re: "Gold Rush" 'No longer available'?

Thank you for your help.

 

Official Employee

Re: "Gold Rush" 'No longer available'?

This video is now working.

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Contributor

Re: "Gold Rush" 'No longer available'?

Wonderful, your prompt attention is truly gratifying.  Happy Thanksgiving!

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