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problems getting videos to run on comcast home page.

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problems getting videos to run on comcast home page.

i am having problems getting videos to run, keeps telling me that i don't seem to have the correct version of adobe flash player.  i have loaded the most current flash player v 12.xxx. i thought it might be issues with IE11 and windows 7, i downgraded to IE10 but the problems persist. I have java loaded as well.  would appreciate any insights on how to resolve this problem. I can use google chrome just fine.

 

thanks in advance

dk

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