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problem with xfinity remote app

New Poster

problem with xfinity remote app

I am no longer able to set tv shows to record using my iphone and the Xfinity tv  remote app.  A message error appears on my phone that says "Request Error  An unknown error hass occurred during this request".  My daughter is experiencing the same issue.  I spoke with Apple and it is not the app.  They have had many complaints about this problem.  I really like this feature and would like to be able to use it again.  Any suggestions?


Thank you,


Carol Nocella

New Poster

Re: problem with I phone getting incoming mil

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New Poster

Re: problem with xfinity remote app

im having trouble trying to get pandora on my tv  did everything i was suppose to

Frequent Visitor

Re: problem with xfinity remote app

I am experiencing the same issue since the recent upgrade to the app for iPhone 6. It does not always allow me to schedule a recording from the app and I receive the "request error" message. Have removed and reinstalled the app to no success with eliminating the problem. Anyone have any suggestions? Thanks.
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