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playback issue 11848

New Poster

playback issue 11848

Xfinity TV error

 

playback issue 11848

New Poster

Re: playback issue 11848

Same issue TV Player app is pretty useless, nothing plays on iPhone but the ads then get the -11848 error.
New Poster

Re: playback issue 11848

Same here playback issue ::-11848

how do I fix it???

Official Employee

Re: playback issue 11848

Apologies for this issue, can you please post what device type (model) and OS you are using?

 

Is this for all videos attempted or on specific ones?

 

Is your device "jailbroken"? 

 

Thanks.




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Mark it as a solution!solution Icon
New Poster

Re: playback issue 11848

iphone 3gs ios 6.1.3

 

happens on every video

 

not jailbroken

Official Employee

Re: playback issue 11848


teamweitzman wrote:

iphone 3gs ios 6.1.3

 

happens on every video

 

not jailbroken


We no longer officially support 3Gs. It is 4+ and above.




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We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: playback issue 11848

This is a inconvenience, you guys failed to inform iPhone users of this change.