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When trying to watch a top video clip there is sound but no visual,( it kinda flutters and is an all white screen) if I go into full screen the video is there? My flash player is updated and I have done all the adjustments they recommended. Also uninstalled and reinstalled flash player and sliverlight.  Any idea's??

Thanks

 

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Re: online video


gardenparty wrote:

When trying to watch a top video clip there is sound but no visual,( it kinda flutters and is an all white screen) if I go into full screen the video is there? My flash player is updated and I have done all the adjustments they recommended. Also uninstalled and reinstalled flash player and sliverlight.  Any idea's??

Thanks

 


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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