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online channel listing

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online channel listing

My channel listing is incorrect, starts at channel 31, also many others are missing

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Official Employee

Re: online channel listing


mommava45 wrote:

My channel listing is incorrect, starts at channel 31, also many others are missing


Please tell me you zip code and service area so I can further assist you.

 

Also, make sure that you have no filters on.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Tags (1)
Regular Visitor

Re: online channel listing

23228

Official Employee

Re: online channel listing

mommava,

 

Do you have the movies filter selected on the left side of the page?

 

If you don't see any fitlers at all, you can show them by clicking on the word "filters" just below where you would change your zipcode.

 

- Dan




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Regular Visitor

Re: online channel listing

zip code 23228 - filters are off

Official Employee

Re: online channel listing

That's really weird because in your zipcode, the first movie channel is 31 so that's why I thought it would be a filter issue. I'm still thinking that maybe you have filters set but the webpage isn't displaying it correctly. Can you try this link to double check this:

 

http://xfinitytv.comcast.net/tv-listings?filters=none

 

- Dan




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