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on demand in app won't work

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on demand in app won't work

I have an iPhone 4. I keep trying to use the app to watch my on demand and it keeps giving me a message saying that the show isn't available on the cable box. but it is! if I use the remote it works fine. what's the deal?!
Official Employee

Re: on demand in app won't work


jester4804 wrote:
I have an iPhone 4. I keep trying to use the app to watch my on demand and it keeps giving me a message saying that the show isn't available on the cable box. but it is! if I use the remote it works fine. what's the deal?!

Try re-selecting your zip code and service area and then try again.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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