Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




on demand and live tv "upgrade" issues

New Poster

on demand and live tv "upgrade" issues

I've been catching up on Game of Thrones mainly online- but also watching hockey from my computer while traveling. Everything was working splendidly until after 3pm today. I was watching rehab addict, and left for a few hours- came back and tried to watch the hockey game. Now no live tv will work and no "premium" on demand will work- it all says 'click to upgrade'- when i take this link, it takes me to no real helpful page, just the standard comcast features page---- did the usability all of a sudden change? Is it a comcast issue? I have HBO and Starz and it works on my tv so why can't i access it online anymore? 


Discussion stats
  • 0 replies
  • 0 kudos
  • 1 in conversation