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on demand adjust filter to view more titles

Visitor

on demand adjust filter to view more titles

when i go to on demand

select networks

select a network and i see nothing

it states adjust filters for more titles

and i dont know where to adjust the filter 

Cable Expert

Re: on demand adjust filter to view more titles

You need to share more, what kind of device?




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Problem Solver

Re: on demand adjust filter to view more titles

Hi sjgardella,

 

Please let us know if you still need assistance.




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New Poster

Re: on demand adjust filter to view more titles

I have the same question.

I see filter buttons on the upper right  of the screen (just below the Search box) that apper to be the current active filters, but there is no way to change these filters. There is a HD filter that I do not want.

Where do I set my filter selections?

Problem Solver

Re: on demand adjust filter to view more titles

Hello bld0401,

 

I apologize for any inconvenience you may have experienced with filtering your On Demand. Below I included the instructions on filtering the On Demand Menu for X1. 

 

  1. Press the xfinity button on your remote.
  2. Use the right arrow or left arrow button to navigate to On Demand, and press the OK button on your remote.
  3. Navigate to the category in the On Demand menu that you wish to view. For example, On Demand > Movies > Top 50 New & Most Popular or On Demand > Networks > HBO > Movies > View All.
  4. If you have browsed down the page, use the Page Up button to return to the top row of programs.
  5. Press the up arrow button to highlight Filter and press OK on your remote.
  6. Use the up arrow and down arrow buttons to navigate to the desired filter. Once you have reached the desired filter, use the left arrow and right arrow buttons to toggle through the available filter options. Then press OK on your remote to activate a filter. You can filter by:
    1. Content Type: Choose the HD, 3D filter and then choose All, HD only or 3D only.
    2. Free or Pay - Free to Me: Filter for only those programs included in your subscription. Choose All or Free to Me.
    3. New Only: Filter for programs added in the last seven days. Choose Off or On.
    4. Closed Captioning: Filter for only those programs that include Closed Captioning (CC). Choose Off or On. (To learn more about accessibility features see X1: Accessibility Features.)
    5. Language: Filter for programming in English or Spanish language. Choose All, Eng or Sp.
    6. SAP, Video Description: Filter for only those programs that include Spanish Secondary Audio (SAP) or Video Description (DVS). Choose Off, SAP or DVS.
  7. You will now see programs included in the filters selected. These filters will persist in this menu for the duration of your session (four hours).
  8. To sort On Demand programs, scroll up to Sort and press OK on your remote. You can sort by:
    1. Popular
    2. Most Recent
    3. A-Z (Alphabetical)
    4. Rotten Tomatoes: Sort by Rotten Tomatoes' Critic Score or Audience Score
  9. Select the sort you want to use and press OK on your remote once more. Programs will now be sorted based on your selection. The sort will also persist in that menu for your session (four hours).

 

 

If you have any other questions or concerns please reply back. Thanks




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New Poster

Re: on demand adjust filter to view more titles

how do we do it on pc with no remote on pc and why cant we search for answer? this is ridiculous.

Service Expert

Re: on demand adjust filter to view more titles


toniheitkamp wrote:

how do we do it on pc with no remote on pc and why cant we search for answer? this is ridiculous.


I just checked the link here  http://xfinitytv.comcast.net/movies#core=locked abnd see that Filters are available on the left side as well as genre...




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