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no premium tv

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no premium tv

I am unable to watch any new tv shows online and any premium channels.  I can watch any basic shows. I get a message saying error 6000.  I have silverlight and updated everything.

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Official Employee

Re: no premium tv


dietschkid2 wrote:

I am unable to watch any new tv shows online and any premium channels.  I can watch any basic shows. I get a message saying error 6000.  I have silverlight and updated everything.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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