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Hi everyone !!
My ipad cannot find the tv. it says that no eligible tv !
Thanks in advance
I am sorry but your boxes are not compatible but you are is an eligible market.
Contact your local Comcast Service Center and see if you are able to swap them out with a compatible box.
Compatible boxes are:
DCH 3416; DCH 3416R
DCT 3412; DCT 3412R
DCT 6208; DCT 6208R
DCT 6412; DCT 6412R
DCX3400 / 3400M
I'm in 19901. I have a SA 8300HD BOX. SAYS NO ELIGIBLE TV.
DVR Manager is expected to be available to all of our Scientific-Atlanta and Cisco branded DVRs by the end of the year.
We have already started the site by site activation (DVR Manager requires some additional new guide software and some infrastructure to be activated).
I have the DCT3416 I can i control this box with my iphone?
Does the app show that you have a DCT3416 box?
What can you not control from your phone? The DVR Manager, changing channels, or both?
Is this same issue happening on your PC or Mac?