Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,966

members

69

online now

1,953,834

discussions

Top

need box hit sent

New Poster

need box hit sent

how can i get a signal sent to my box? i can't get a live person to talk to because there is an outage in my area tho i am not a part of it. my box is stuck on ...one moment please after attempting to delete a show.

New Poster

Re: need box hit sent

Mine has been out since 0200 hrs. edt after comcast flashed the box many times over the 1/2 hour tech support.  They did manage to reset my modem, but still no cable service.  Was advised to replace cable box or wait for service visit.  BTW, disconnecting and reconnecting power supply has no positive results.  SOL.  Good Luck.

Discussion stats
  • 1 reply
  • 205 views
  • 0 kudos
  • 2 in conversation