Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,147

members

15

online now

1,952,324

discussions

Top

my dvr manager won't show my recorded programs

Frequent Visitor

my dvr manager won't show my recorded programs

But it used to. What gives?

 

All it does is show me what I have scheduled to record; I cannot find the link that will show me what I have already recorded that is still on my DVR.

 

Can someone please point me in the right direction?

Tags (1)
Silver Problem Solver

Re: my dvr manager won't show my recorded programs

dvr manager had never showed you what you have on your dvr, just what is set to record

Frequent Visitor

Re: my dvr manager won't show my recorded programs

I beg to differ. I've used it.

Silver Problem Solver

Re: my dvr manager won't show my recorded programs

maybe you are in one of those test markets where the app lets you delete shows from your dvr but for the majority of people you can only see what you have set to record. 

Frequent Visitor

Re: my dvr manager won't show my recorded programs

If that is so, they tested it on me, it worked, and they withdrew it without telling me. My friend who lives in a nearby city still has access to his.

Silver Problem Solver

Re: my dvr manager won't show my recorded programs

you probably updated the app with the new one that came out last week.  All the app has ever shown me is what I have set to record. 

 

Maybe comcast Joe can shed some light on this.

Official Employee

Re: my dvr manager won't show my recorded programs


teptae wrote:

But it used to. What gives?

 

All it does is show me what I have scheduled to record; I cannot find the link that will show me what I have already recorded that is still on my DVR.

 

Can someone please point me in the right direction?


This was recently released in some test markets to a very few customers. How long was this feature working for you?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Frequent Visitor

Re: my dvr manager won't show my recorded programs

Thank you for the reply.

 

I can't really say how long it was working for me. I don't remember it not being there.

 

As for updating the app, I was using the web interface.

New Poster

Re: my dvr manager won't show my recorded programs

I used to have this feature on my iPad app and it suddenly disappeared today. Please bring it back. It worked great and I really miss it!
Discussion stats
  • 8 replies
  • 2447 views
  • 0 kudos
  • 4 in conversation