Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,497

members

528

online

29,161

topics

Top

my WPS button not working

New Poster

my WPS button not working

My WPS button is not working. I'm trying to connect my HP printer to wireless what do I need to do?

Problem Solver

Re: my WPS button not working

Have you followed correctly the procedure in the manual? It may be possible the Wifi signal is too weak between printer and your device. Have you tried connecting the two with Ethernet cable?

 

For manual set-up for wireless use of the printer does your computer (device) find the printer in the list of found devices within range? If not you will need wired connection. The WPS button can only work with both devices on and a good signal.

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 420 views
  • 0 kudos
  • 2 in conversation