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message says I'm not on my home or wi-fi network

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message says I'm not on my home or wi-fi network

but I am.show will stream for5-10 minutes,then I get the (subject's) message.

call tech support,he said it was a known issue ( 2 weeks ago!) and that there was a work-around.But he didn't know what it was!

Visitor

Re: message says I'm not on my home or wi-fi network

I have the same issue. I already talked to a constumer service person via chat and reseted the internet but it did not worked. 

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