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maintenance of outside main lines

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maintenance of outside main lines

Does anyone know how a person can get ahold of someone in the U.S. at Comcast to ask when they are going to be finished with some main line upgrades in my neighborhood?   The undeground line search company placed a bunch of little yellow and red flags in my yard at the behest of Comcast and they told me Comcast was doing work on main lines and that they would be done by June 18th and a Comcast call center in Mexico told me that it would probably be a month and that Comcast would remove the flags when they were done.    It is now one day to July and the flags are still there and I cannot find anything on Comcast's website re this issue.   I am so tired of having to speak to someone overseas to get any response from Comcast for issues and then get different answers to the same question over and over again.  So, does anyone know how a person can contact Comcast via e-mail from a person's account as I would prefer to get my answers in writing so I can have a history of the subpar service that I get from Comcast!!!!

 

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