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mac os chrome streaming problems

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mac os chrome streaming problems

mac os running chrome and firefox, streaming videos get stuck on "obtaining authorization" page without the visual blue lights flashing...how can i fix this problem?

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Re: mac os chrome streaming problems


swatkins78 wrote:

mac os running chrome and firefox, streaming videos get stuck on "obtaining authorization" page without the visual blue lights flashing...how can i fix this problem?


If you have AdBlock Plus or any other ad blocking software installed, please allow xfinity.comcast.net and xfinitytv.comcast.net as exceptions.

 

If you do not have the above installed, please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you. Please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Re: mac os chrome streaming problems

this text box won't let me upload a photo

 

the link i'm trying to watch now is http://xfinitytv.comcast.net/tv/Boardwalk-Empire/105476/2279150383/Boardwalk-Empire-27-%28HBO%29/vid...

<script type="text/javascript" src="https://ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js"></script> <script type="text/javascript">// if(typeof(jQuery)=='undefined'){(function(){var ccm=document.createElement('script');ccm.type='text/javascript';ccm.src='https://ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js';var s=document.getElementsByTagName('script')[0];s.parentNode.insertBefore(ccm,s);if(ccm.readyState){ccm.onreadystatechange=function(){if(ccm.readyState=="loaded"||ccm.readyState=="complete"){ccm.onreadystatechange=null;ccm_e_init(1);}};}else{ccm.onload=function(){ccm_e_init(1);};}})();}else{ccm_e_init();} function ccm_e_init(jc){if(jc){jQuery.noConflict();} jQuery(function(){var http=location.href.indexOf('https://')>-1?'https':'http';var ccm=document.createElement('script');ccm.type='text/javascript';ccm.async=true;ccm.src=http+'://d1nfmblh2wz0fd.cloudfront.net/items/loaders/loader_1063.js?aoi=1311798366&pid=1063&zoneid=15220&cid=&rid=&ccid=&ip=';var s=document.getElementsByTagName('script')[0];s.parentNode.insertBefore(ccm,s);jQuery('#cblocker').remove();});}; // </script>
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