Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,355

members

1,570

online

29,147

topics

Top

live tv

New Poster

live tv

I watch live tv on my laptop, but suddenly there is one channel that I cant get.  channel 803 (DCW) comes in as a frozen screen like it s paused.  Any ideas what is wrong or how to fix it?  The channel is working on my TV, just not on any of my devices.

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 0 replies
  • 217 views
  • 0 kudos
  • 1 in conversation