Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,328

members

75

online now

1,952,467

discussions

Top

internet

New Poster

internet

Why does my cpu keep saying problem streaming this program on almost all the shows I have saved on DVR?  I have HD service on all sets, DVR's on all TV's.  Why can't I watch my programs on my cpu. ERROR code 106000.5  ?  Diagnostics does nothing but say, this stream can't be viewed.  What am I paying all this money for a service that DOESN'T WORK ???

Official Employee

Re: internet

Hello slwolf1502. I can help with the error code you are receiving when trying to steam. Can you confirm if you are connected to your in-home internet either hardwired to your modem, or WiFi connected to your home network? Some programs, are available in-home only, even if they were recorded on your DVR. 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 1 reply
  • 223 views
  • 0 kudos
  • 2 in conversation