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initial use of dvr manager

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initial use of dvr manager

I tried to schedule a recording from my pc. The DVR Manager tells me that I'm all set, but also says "Synching in process" and  "DVR Manager is currently synching with your DVR" I understand that it can take a while initially, but it has been a week. I don't think that it is doing anything. I can schedule recordings ok at the TV. Irritating.

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Official Employee

Re: initial use of dvr manager


cranedale wrote:

I tried to schedule a recording from my pc. The DVR Manager tells me that I'm all set, but also says "Synching in process" and  "DVR Manager is currently synching with your DVR" I understand that it can take a while initially, but it has been a week. I don't think that it is doing anything. I can schedule recordings ok at the TV. Irritating.


Our team is looking into your issue now. Someone will contact via phone within the next 72 hours. If they do not reach you, they will leave a message so please check your messages.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

 

 




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