Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,810

members

49

online now

1,953,727

discussions

Top

iOS app Xfinity TV (forX1)

Frequent Visitor

iOS app Xfinity TV (forX1)

The Xfinity TV app throws an error 12012 - subscription required for all but basic channels. Reinstalled, logged in and out, called support, said prayer and nothing helps.

I subscribe to virtually every premium channel Comcast offers. X1 works fine on every box and on every channel in the house. (I spend $450 per month with Comcast!).

What must I do to get Comcast to reset whatever they have screwed up?? Worked fine 30 days ago before the big X1 server outages.....

Please advise.
Discussion stats
  • 0 replies
  • 336 views
  • 0 kudos
  • 1 in conversation