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https://tv.xfinity.com

Regular Visitor

https://tv.xfinity.com

I get a frame freeze every 5 seconds when watching anything on https://tv.xfinity.com when using adobe flash player. I do not get this when I uninstall flash player and use Chrome browser. I have tested it on 3 OS; Mac, Windows 10, Ubuntu. I have tested different web browsers; Firefox, Edge, internet explorer.

tv go works fine....

Something is very wrong with your coding.

Regular Visitor

Re: https://tv.xfinity.com

I have also tested this on 3 different PCs, it has nothing to do with hardware.

Official Employee

Re: https://tv.xfinity.com

Hi hexthat,

 

How are you connected? Are you hard lined to the modem or using WiFi? 




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New Poster

Re: https://tv.xfinity.com

Mine is not working at all, I've tried with chrome and safari, flash is updated.  I only get the network logo and the loading dots for live streaming.

I've tried with on demand and saved shows and they worked fine.  

 

Official Employee

Re: https://tv.xfinity.com

Hello @elpedeloco. I can assist with getting XFINITY Stream working for you. Can you please tell us how you are connected to the internet? Wired or WiFi connected? 

 

Also, can you please run a speed test here and post your results? 




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Mark it as a solution!solution Icon
New Poster

Re: https://tv.xfinity.com

Wireless, but I don't think it is a connection issue.  It used to work perfect, and I don't have problems with any other provider like netflix or youtube.

here my results of the seed test

 

New Poster

Re: https://tv.xfinity.com

Anyone from comcast?

Frequent Visitor

Re: https://tv.xfinity.com

I wouldn't except a solution. Some of us have been having problems with this service for over a year. You will get an answer saying there are issues on your line and they have to send a tech. The tech will tell you there are no issues, and it will start all over again for you. The problem is with their coding. Look at alternatives way of watching your shows. Sorry
New Poster

Re: https://tv.xfinity.com

Thanks ronc1221

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