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how do I get this off my computer (http://my.xfinity.com/?cid=customer)

Contributor

how do I get this off my computer (http://my.xfinity.com/?cid=customer)

how do I remove t his as I have two bars at t he top of my home page and it does cause me some problem,.have no idea how or why it is there  .

I have also xfinity.com

Problem Solver

Re: how do I get this off my computer (http://my.xfinity.com/?cid=customer)

Not really sure what you are asking.  How about you take a screenshot of the screen you have 2 bars on, and post it to your forum question.  A picture is worth a thousand words.

 


curleyshirly1 wrote:

how do I remove t his as I have two bars at t he top of my home page and it does cause me some problem,.have no idea how or why it is there  .

I have also xfinity.com


 

Contributor

Re: how do I get this off my computer (http://my.xfinity.com/?cid=customer)

thank you but im not computer savey and dont know how to give you a screen shot..what I was saying is there are two bars at the top(one blue that is xfinity.com) under that is another bar with this http://my.xfinity.com/?cid=customer....make any sense to you?

Problem Solver

Re: how do I get this off my computer (http://my.xfinity.com/?cid=customer)

Sorry, but that still doesn't make sense. Are you on Windows or Mac? You can go to this website (http://www.take-a-screenshot.org/) and it will show you how to take a screenshot. Then you can attach that screenshot to your post using the highlighted button in your reply.

 

Image.jpg

 

I hope this helps, otherwise I can't help you. Sorry.


curleyshirly1 wrote:

thank you but im not computer savey and dont know how to give you a screen shot..what I was saying is there are two bars at the top(one blue that is xfinity.com) under that is another bar with this http://my.xfinity.com/?cid=customer....make any sense to you?


 

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