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having problem displaying page

Frequent Visitor

having problem displaying page

Again trying to watch Abbot AND COSTELLO TV show 1952 - 1955  or Miami Vice tv show 1984  getting having a problem display page but it displays it  and before I can select episode page blinks and gives error

Frequent Visitor

Problem finding that page

I am trying to watch Abbott and Costello show -1952-1955 or Miami Vice 1980's show ...It displays the page...Before I can select an episode, screen blinks  and I get message Problem displaying that page!!!!I am trying to watch the program from the computer ...Before 10/16 it worked perfect but since 10/16 can not get it to work at all and seems to only be for certain shows....

Official Employee

Re: Problem finding that page

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

What specific episodes of Miami Vice are you trying to watch?

What type of internet connection are you on? (Home, Work, Public Wi-Fi, etc.)

 

Thanks,
Joe
 




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Frequent Visitor

Re: Problem finding that page

My Device Information My Zip Code: Unknown My Cable Provider: Unknown Use Dac: true My Conroller ID: 133 My Map ID: 97 My Persona ID: 8316 My myDVR Manager Status: Unknown My Set Top Box Names: Unknown My Watchlist setup: true Facebook Watchlist Syncing: false Facebook Connect: false My public IP address: 24.106.204.18 My operating system: Windows -  Windows NT 6.2 My web browser: Explorer 10 - Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.2; WOW64; Trident/6.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; MDDCJS) My system type: Desktop computer or other device My Silverlight version: 5.1.20913.0 My Flash version: 11.8.800.94 Javascript: enabled                     Cookies: Enabled (2333 Bytes). Time Information My Clock Time: Thu Oct 24 16:15:44 EDT 2013 Server Clock Time: Thu Oct 24 16:15:20 EDT 2013
 
App Type Message Details
Here is what you requested and I am using a hotels WI-FI . It happens with any Abbott and Costello 1952 TV show  and any Miami Vice episode...Normally when I select I click on the orange key to show me on the free selections....again all worked well until 10/16/2013


    

 
 
 

Official Employee

Re: Problem finding that page


clfwjm wrote:
My Device Information My Zip Code: Unknown My Cable Provider: Unknown Use Dac: true My Conroller ID: 133 My Map ID: 97 My Persona ID: 8316 My myDVR Manager Status: Unknown My Set Top Box Names: Unknown My Watchlist setup: true Facebook Watchlist Syncing: false Facebook Connect: false My public IP address: 24.106.204.18 My operating system: Windows -  Windows NT 6.2 My web browser: Explorer 10 - Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.2; WOW64; Trident/6.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; MDDCJS) My system type: Desktop computer or other device My Silverlight version: 5.1.20913.0 My Flash version: 11.8.800.94 Javascript: enabled                     Cookies: Enabled (2333 Bytes). Time Information My Clock Time: Thu Oct 24 16:15:44 EDT 2013 Server Clock Time: Thu Oct 24 16:15:20 EDT 2013
 
App Type Message Details
Here is what you requested and I am using a hotels WI-FI . It happens with any Abbott and Costello 1952 TV show  and any Miami Vice episode...Normally when I select I click on the orange key to show me on the free selections....again all worked well until 10/16/2013 


I think the issue may be your hotel's Wi-Fi is blocking you from accessing these shows. Let's narrow this down more first.

 

Can you try using a different web browser and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.

 

Thanks,

Joe

 

 




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