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have do I get the online tv access problem resolved. AMC an Fox

Regular Visitor

have do I get the online tv access problem resolved. AMC an Fox

I just started getting a message that I need a subscription to watch AMC and Fox online.. I've been watching them online no problem.

Problem Solver

Re: have do I get the online tv access problem resolved. AMC an Fox

Hi fcorlando,

 

I have escalated your issue to our Escalation Resolution department and one of our team members will contact you. 




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Regular Visitor

Re: have do I get the online tv access problem resolved. AMC an Fox

I still can't access AMC online.  I went to Comcast and was told there is no reason why I can't because I pay for it.  He couldn't fix the problem.

Official Employee

Re: have do I get the online tv access problem resolved. AMC an Fox

Hi fcorlando, I have refreshed entitlements on your account. Could you please retest and let me know if you see a difference?

 

Thank you




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Regular Visitor

Re: have do I get the online tv access problem resolved. AMC an Fox

As of 4/23 9:00pm, I'm still getting a "subscription needed" to watch AMC on the computer.  Only some shows, though.

Regular Visitor

Re: have do I get the online tv access problem resolved. AMC an Fox

No, still the same on my laptop/iPhone.

Official Employee

Re: have do I get the online tv access problem resolved. AMC an Fox

Thank you for the reply, I will send you a private message to further assist.

 

Thank you




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