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getting error with the new HD box

New Poster

getting error with the new HD box

We're sorry.

No compatible cable boxes were found in your household.

Learn more about what you need to make this application work in your home.

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New Poster

Re: getting error with the new HD box

How do I get a DVR compatible box?

Official Employee

Re: getting error with the new HD box


BirdsforTeresa wrote:

We're sorry.

No compatible cable boxes were found in your household.

Learn more about what you need to make this application work in your home.


I am sorry but you do not have a compatible box. Please go here to see the list of compatible boxes:

 

http://customer.comcast.com/Pages/FAQViewer.aspx?seoid=mydvr-manager-requirements

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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