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error message Microcode

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error message Microcode

I have tryed to play prerecorded shows. each time i try to watch i get this message   " The video is bad or in a format that cannot be played on your browser"   

i am not sure of what is my next move is???  i have windows 10 and not sure what i need to do from here!! maybe someone can tell me just were i need to  do?

 

i get the code as follows   ::    MEDIA_ERR_DECODE

Service Expert

Re: error message Microcode


@barb1951 wrote:

I have tryed to play prerecorded shows. each time i try to watch i get this message   " The video is bad or in a format that cannot be played on your browser"   

i am not sure of what is my next move is???  i have windows 10 and not sure what i need to do from here!! maybe someone can tell me just were i need to  do?

 

i get the code as follows   ::    MEDIA_ERR_DECODE


was this while watching a cloud DVR recroding? live TV (channels)? TVgo channels? on-demand content?




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