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error message 11700 since we've been traveling.

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we've been getting the error message 11700 since we've been traveling. it's been weeks and we can not get our entertainment like we were told we could. please advise thanks.

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Posted by
Official Employee

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Hello

 

11700 means you have too many devices on your account. (Your 2? laptops were on there multiple times.) I've deprovisioned all your PC devices, which should give you a clean slate. Note that you will need to log in again.

 

Safe travels and happy viewing!

 

LHC




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Posted by
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Your solution appears to have worked.  We thank you.  

 

Warmest Regards,