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error codes

New Poster

error codes

im getting error code like 4001 and 571 and ive cleared my cookies and my laptop is the only thing i use xfinity from and i get alot of error codes almost everytime im on the site i get a different error code and its very annoying.

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New Poster

Re: error codes

emily don't feel alone, all I have gotten is error codes for the last week.......SINCE THEY SAID TO DOWNLOAD THE UPDATE TO SILVERLIGHT ! ! ! ! ! !  Is this when yours started happening as well

Official Employee

Re: error codes

Hi all,

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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