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error code trying to watch movies 525/6000 movie won't play

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error code trying to watch movies 525/6000 movie won't play

What is the problem when I am getting the error code 525/6000 and won't let a movie play?

 

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Official Employee

Re: error code trying to watch movies 525/6000 movie won't play


redbeeksbro wrote:

What is the problem when I am getting the error code 525/6000 and won't let a movie play?

 


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Re: error code trying to watch movies 525/6000 movie won't play

This video cannot be played.

Sorry, this video is currently unavailable. (Error 525|6000)

Please check back soon.

url?=http://xfinitytv.comcast.net/watch/storage-wars/

This what I get when I try and play TV programs online. I uninstalled Silverlight and flash player and reinstalled them. Enabled playback in Silverlight. The guy I called before you said it could be my modem. My Modem? Its seems to working fine so he directed me to an expert  Can you help ? I want to see some past episodes of TV programming I missed.

Regards

Official Employee

Re: error code trying to watch movies 525/6000 movie won't play


thommthumb wrote:

This video cannot be played.

Sorry, this video is currently unavailable. (Error 525|6000)

Please check back soon.

url?=http://xfinitytv.comcast.net/watch/storage-wars/

This what I get when I try and play TV programs online. I uninstalled Silverlight and flash player and reinstalled them. Enabled playback in Silverlight. The guy I called before you said it could be my modem. My Modem? Its seems to working fine so he directed me to an expert  Can you help ? I want to see some past episodes of TV programming I missed.

Regards


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
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