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error code CL-14 when I try to access on demand.

New Poster

error code CL-14 when I try to access on demand.

Help

Service Expert

Re: error code CL-14 when I try to access on demand.


Memphislady wrote:

Help


so I can direct this to the right area, is this for a Comcast set top box or for something else?




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New Poster

Re: error code CL-14 when I try to access on demand.

i'm receiving the same error.  i'm trying to watch on my tv.xfinity.com/recordings and cannot play any of my recordings

Service Expert

Re: error code CL-14 when I try to access on demand.

hi, I moved this thread to the streaming website area of the forum and I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




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