Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,921

members

66

online now

1,952,818

discussions

Top

error code 8007

ANSWERED
New Poster

error code 8007

Getting error code 8007 when I try to watch TV Shows on my lap top.  What does 8007 mean?

Accepted Solution

Re: error code 8007


Lorrie2 wrote:

Getting error code 8007 when I try to watch TV Shows on my lap top.  What does 8007 mean?


 

It's some issue on Comcast's end. 

We'll just have to wait until the people in that dept figure out how to fix it.    

 

It's occurring with any of the online streaming episodes i tried for all 6 of the (broadcast) tv networks, regardlesss of whether the media is streamed directly or via Hulu.  Some episodes get the error immediately & a few will begin playing & then get the error.

 

.

View answer in context
New Poster

Re: error code 8007

I'll pile on here as well.  Have been streaming without issue unitl TODAY.   Now, every station I attempt to stream stops after a (very) few minutes, with this same 8007 Error ("Video cannot be played" and "Sorry <station name> cannot be played"). 

 

Again just started - no issue at all previously; and, no change in system confirg, setting, hardware, router, security / firewall, etc. - the system & network here remain as they were before when all was fine. 

 

Config is:  Lenovo workstation with 24GB RAM, running System 7 Professional (all current SPs and updates), streaming via Firefox (all current), hardline into Xfinity modem / router.  Last speed test, just now shows 125 Mbps download & 12 Mbps upload.  No other services (NetFlix, AMZN, Hulu) struggling; and, everything else healthy and happy - just you folks gakking. 

 

Final note:  This really stinks folks.  Appreciate someone from Comcast weighing in and resolving.  

New Poster

Re: error code 8007

Happening to me too. Trying to watch game of thrones and keep getting 8007 error every 10-15 min

Problem Solver

Re: error code 8007


Lorrie2 wrote:

Getting error code 8007 when I try to watch TV Shows on my lap top.  What does 8007 mean?


 

It's some issue on Comcast's end. 

We'll just have to wait until the people in that dept figure out how to fix it.    

 

It's occurring with any of the online streaming episodes i tried for all 6 of the (broadcast) tv networks, regardlesss of whether the media is streamed directly or via Hulu.  Some episodes get the error immediately & a few will begin playing & then get the error.

 

.

New Poster

Re: error code 8007

I haven't observed with Hulu; but, agreed, certainly on all networks I attempted to stream from Xfinity.com...  Nothing to do but wait and try later.