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error code 102100.5

New Poster

error code 102100.5

when I try and watch CNN i get the error 102100.5. How do I bypass this glitch?

Problem Solver

Re: error code 102100.5


sirdoug21 wrote:

when I try and watch CNN i get the error 102100.5. How do I bypass this glitch?


Are you trying to watch off your home network? If so, try the CNN TVGO channel.

New Poster

Re: error code 102100.5

I've been having the same problem every time with CNN, HM&M, TCM and USA since mid-August.  Comcast needs to fix it someday soon I hope.  None of the Comcast posted solutions work.

New Poster

Re: error code 102100.5

yep, same here.

New Poster

Re: error code 102100.5

I've tried CNN go and everything i can possibly do but still no play!

Official Employee

Re: error code 102100.5

Hello all, 

 

 

Are you receiving this error message when accessing the app or the website?




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New Poster

Re: error code 102100.5

mine happens when i'm using my lap top on xfinity stream. I don't have an app on it.

Official Employee

Re: error code 102100.5

Hello sirdoug21. 

 

Have you tried to sign out of XFINITY Stream and clear your cache and cookies of your web browser, and sign back in and retest?




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New Poster

Re: error code 102100.5

It's a week later and now I am able to access everything.  No more "(Error 102100.5: Loading of the specified resource has failed)".  Hallelujah!

 

Official Employee

Re: error code 102100.5

Glad to hear that RGnoCNN. 

 

Is this working for everyone else on this thread? 




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New Poster

Re: error code 102100.5

I don't know what happened, but problem seemed to solve itself. Thanx!

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