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error 9000 for playback

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error 9000 for playback

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Official Employee

Re: error 9000 for playback


canin1 wrote:

http://xfinitytv.comcast.net/watch/House-of-Lies/8085609553249885112/2278332357/House-Of-Lies%3A-Ver...

House of lies 

keeps reporting a error 9000 for playback


I tested this video and found no issues.

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Any other episodes giving you this issue?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support




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Frequent Visitor

Re: error 9000 for playback

I'm getting the same thing for Lost Season 1.  I've tried a few different videos from Season 1 and none of them will play.  I keep on getting this error code.  (Error 900|7005-3322-1107296263)  The episode I'm currently trying to watch is Lost 115. 

Official Employee

Re: error 9000 for playback


lanejnell69 wrote:

I'm getting the same thing for Lost Season 1.  I've tried a few different videos from Season 1 and none of them will play.  I keep on getting this error code.  (Error 900|7005-3322-1107296263)  The episode I'm currently trying to watch is Lost 115. 


I tested a few Lost episodes and could not duplicate this issue.

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Thanks,
Joe
XfinityTV.com/Xfinity.com Support




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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
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Was your question answered? Mark it as an accepted solution!solution Icon
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Mark it as a solution!solution Icon
New Poster

Re: error 9000 for playback

I get it as well. For Walking Dead, House of Lies and even Six Feet Under.

http://xfinitytv.comcast.net/watch/Six-Feet-Under/8153365854895881112/1565755800/Six-Feet-Under-27-%... 

Please help.

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