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I am using the xfinity tv go app and on certain videos I cannot watch or download. I get "video error 3329 (12000). Can someone help with this?
Hi Katibruneau, are you noticing this on other videos or just Outlander.
I'm getting the same error for episode 9. I was able to download it 2 weeks ago though. I started to watch it but didn't finish. I had to download it again since it expired. I get a playback error when I try to watch it directly. Please help I'm addicted to this series and can't go any further.
I am getting this code on episodes 9, 11, and 16 of the Outlander series as well. Has anyone reported the problem to xfinity yet?
Hi all, this is a known issue that our engineers are working on to fix with Outlander.