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error 3142

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error 3142

My Device Information

My Zip Code:
19103
My Cable Provider:
Not Installed
Use Dac:
False
My Conroller ID:
Unknown
My Map ID:
Unknown
My Persona ID:
1
My myDVR Manager Status:
Unknown
My Set Top Box Names:
Unknown
My Watchlist setup:
False
Facebook Watchlist Syncing:
Facebook Connect:
My public IP address:
73.151.173.245
My operating system:
Windows - Undefined
My web browser:
Chrome 51 - Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, Like Gecko) Chrome/51.0.2704.103 Safari/537.36
My system type:
Desktop Computer Or Other Device
My Silverlight version:
Unknown
My Flash version:
22.0.0
Javascript:
Enabled
Cookies:
Enabled (480 Bytes).

Time Information

My Clock Time:
Fri Jul 15 2016 11:43:29 GMT-0700 (Pacific Daylight Time)
Server Clock Time:
Fri Jul 15 2016 11:43:29 GMT-0700 (Pacific Daylight Time)

My Account Information

In Home Authenticated:
Pending
Primary Account:
Provider Codes:
Jt, A
Internet Subscriber:
True
Cable TV Subscriber:
False
Voice Subscriber:
False
Service Expert

Re: error 3142

One thing to try is to call Comcast customer service and ask them to refresh your "entitlements".




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I am not a Comcast employee. I am a paying customer just like you!
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We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

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