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error 0000 received when trying to watch contraband on my computer

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error 0000 received when trying to watch contraband on my computer

 
My Device Information My Zip Code:30033 Unknown My Cable Provider:comcast Unknown My myDVR Manager Status: My Set Top Box Names: My Queue setup: False Facebook Queue Syncing: false Facebook Connect: False My public IP address: 76.111.37.198 My operating system: Windows -  Windows NT 6.1 My web browser: Explorer 9 - Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; eSobiSubscriber 2.0.4.16; .NET4.0C; BRI/1; AskTbORJ/5.13.2.19379) My system type: Desktop computer or other device My Move player version: Not Installed My Silverlight version: 5.1.10516.0 My flash version: 11.4 r402 Javascript: enabled Cookies: Enabled (2438 Bytes) Time Information My Clock Time: Sun Nov 11 12:55:13 EST 2012 Server Clock Time: Sun Nov 11 12:55:00 EST 2012
My Account Information Primary Account: True Provider Codes: s, bi, bj, bq, ce, cd, cf, g, ak, aw, ar, cg, au, bv, b, u, br, bt, cm, h, ad, bw, d, al, bh, ci, a, y, bx, bb, bc, bu, by, bs, at, cb, ch, e, aj, bz, bm, bl, bk, bp, bo, cc, f, m, bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False
 
 
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Official Employee

Re: error 0000 received when trying to watch contraband on my computer


sweetlady9 wrote:
 
My Device Information My Zip Code:30033 Unknown My Cable Provider:comcast Unknown My myDVR Manager Status: My Set Top Box Names: My Queue setup: False Facebook Queue Syncing: false Facebook Connect: False My public IP address: 76.111.37.198 My operating system: Windows -  Windows NT 6.1 My web browser: Explorer 9 - Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; eSobiSubscriber 2.0.4.16; .NET4.0C; BRI/1; AskTbORJ/5.13.2.19379) My system type: Desktop computer or other device My Move player version: Not Installed My Silverlight version: 5.1.10516.0 My flash version: 11.4 r402 Javascript: enabled Cookies: Enabled (2438 Bytes) Time Information My Clock Time: Sun Nov 11 12:55:13 EST 2012 Server Clock Time: Sun Nov 11 12:55:00 EST 2012
My Account Information Primary Account: True Provider Codes: s, bi, bj, bq, ce, cd, cf, g, ak, aw, ar, cg, au, bv, b, u, br, bt, cm, h, ad, bw, d, al, bh, ci, a, y, bx, bb, bc, bu, by, bs, at, cb, ch, e, aj, bz, bm, bl, bk, bp, bo, cc, f, m, bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False
 
 

We were having some issues with some videos giving error 0000 but this issue has been resolved.

 

Please try watching the video again and let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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