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dvr shows not all showing on xfinity TV app android

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dvr shows not all showing on xfinity TV app android

I recorded animal kingdom on TNT last night. It shows on Dvr but unable to see on recordings tan of TV app in order to download and take with me. Thank you for your help.
Service Expert

Re: dvr shows not all showing on xfinity TV app android

It is possible the recording didn't get copied to the cloud right away.  That would imply you may have to wait a day or so for it to get copied.




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Problem Solver

Re: dvr shows not all showing on xfinity TV app android

What are you talking about "the recording didn't get copied to the cloud right away"?  Where are you implying the recording gets copied from?  The DVR to the Cloud?  It doesn't work that way.  It is a simultaneous recording that happens on a Comcast server.

 

If it didn't record to the Cloud DVR, no amount of waiting is going to make it appear on the Cloud DVR.  The real question is why the recording failed to happen on the Cloud DVR.

 


RobertWy wrote:

It is possible the recording didn't get copied to the cloud right away.  That would imply you may have to wait a day or so for it to get copied.

Service Expert

Re: dvr shows not all showing on xfinity TV app android

Bad wording.  But it appears that some recordings do not get to the cloud, for whatever reason.




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