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closed captioning

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closed captioning

When I go to watch tv online, shows (such as dexter) say closed captioning available and there is even a button once you start watching the show so you can choose how large you want the font ect. HOW DO I TURN IT ON? I cannot find this anywhere?

Accepted Solution

Re: closed captioning

OK nevermind figured it out... just clicking one of the font sizes will not work, you have to click the CC icon below the font sizes til the whole button is highlighted.  Not very user friendly...

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Official Employee

Re: closed captioning


efaux211 wrote:

When I go to watch tv online, shows (such as dexter) say closed captioning available and there is even a button once you start watching the show so you can choose how large you want the font ect. HOW DO I TURN IT ON? I cannot find this anywhere?


Just click where it says CC or one of the font sizes and closed captioning will appear.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Contributor

Re: closed captioning

i just saved this on Dr Who's latest episode and they did not turn on.  Please test this and confirm if they should be working.  I need to know if it is a problem with the website or with my computer.

Contributor

Re: closed captioning

**just TRIED this I meant to say.  I clicked on all the sizes several times but no subtitles appeared.  They do work on Royal Pains but that is probably because they also work on Hulu.  Dr Who does not work.

Contributor

Re: closed captioning

OK nevermind figured it out... just clicking one of the font sizes will not work, you have to click the CC icon below the font sizes til the whole button is highlighted.  Not very user friendly...

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