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chromebook compatibility

Regular Visitor

chromebook compatibility

I can access xfinity live tv on computer and kindle fire, but not on my chromebook. Get the following message preceeded by "not available at the moment." (Error xacsa.xact.3370.1000937: FatalDrmError)

 

But it's never available. Can anyone help?

Service Expert

Re: chromebook compatibility


drw51 wrote:

I can access xfinity live tv on computer and kindle fire, but not on my chromebook. Get the following message preceeded by "not available at the moment." (Error xacsa.xact.3370.1000937: FatalDrmError)

 

But it's never available. Can anyone help?


Are you using the APP with the Chromebook?  https://customer.xfinity.com/help-and-support/cable-tv/xfinity-tv-website-requirements/




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Regular Visitor

Re: chromebook compatibility

Yes.

Service Expert

Re: chromebook compatibility

 

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




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I am not a Comcast employee, I am a paying customer just like you!
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We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
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Regular Visitor

Re: chromebook compatibility

Thanks much!

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