Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,763

members

93

online now

1,953,669

discussions

Top

cannot watch movies or tv online

New Poster

cannot watch movies or tv online

get error 517 when trying to watch movies or tv shows online.  have uninstalled and reinstalled adobe flash player several times but still will not work.

Contributor

Re: cannot watch movies or tv online

ditto.

Now when it happens I just refresh my browser a couple times and the show plays.

Crappy answer but it worked for me.

 

Regular Contributor

Re: cannot watch movies or tv online

As a temporary solution, try and go directly to the networks website and watch from there.

 

There have been a number of threads talking about this:

http://forums.comcast.com/t5/XfinityTV-Website/Error-517/m-p/2059397#M31632

 

http://forums.comcast.com/t5/XfinityTV-Website/error-517/m-p/2108496#M32218

 

Not much in the way of help but you can try this https://forums.adobe.com/thread/695456 and if that doesn't help private message one of the Comcast support people here are ask them for help; please supply as many details as possible i.e. operating system; web browser; verify your Flash version; be specific about what shows you're trying to watch.

 

- Norm

Discussion stats
  • 2 replies
  • 800 views
  • 0 kudos
  • 3 in conversation